New research links staff wellbeing to patient care

A new report published by the National Nursing Research Unit (NNRU) explains how good staff wellbeing links to a better patient experience.

Part of the Florence Nightingale School of Nursing & Midwifery at King's College London, the study focused on eight case studies (four acute and four community in four different trusts in England.

The study involved 200 hours of direct care observation, interviews with 55 senior managers, 100 patients and 86 staff, and surveys of 500 patients and 300 staff (nurses, health care assistants and medical staff). The paper details links between patients focusing on relational care and rating their care as 'good' or 'bad', and also the thoughts of staff and managers on their wellbeing.

The direct impact being that where patients rated care as 'bad', staff also felt their wellbeing was poor, with high job demand and burnout risks. On the other end of the spectrum, where patients rated their care as 'good' - staff felt much more supported, in a good team and with high job satisfaction.

Read the full briefing paper at